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How do I delete my account?
You can find the account deletion option on your profile page. Please note that once your account is deleted, all data will be permanently lost and cannot be recovered.
Go to ProfileWhy is a reading credit consumed when I click on a tarot reader, even before I start the actual reading?
When you select a tarot reader, the system immediately creates a dedicated reading session and establishes an energy connection for you. This process mirrors authentic tarot readings where once the connection begins, it cannot be interrupted, which is why a reading credit is consumed.
Questions about membership subscription, payment, or benefits?
For detailed answers to membership-related questions, please check the FAQ section on the membership subscription page, which covers various topics including subscriptions, cancellations, payments, and more.
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