Unlock Tarotap Premium
Membership Benefits Comparison
Tarotap Premium
FAQ
What to do if I can't use the member features after subscribing?
This is because the payment system processing takes a short time, and the membership benefits may be slightly delayed. Please try refreshing the page or logging in again, as this usually resolves the issue.
Is it safe to enter my credit card information?
Yes, your payment information is secure. We use Stripe, a trusted payment processor used by millions of businesses worldwide. Tarotap never stores or has access to your credit card details - all payment information is handled directly by Stripe with industry-standard encryption. Stripe is PCI DSS Level 1 certified, meeting the highest security standards in the payment industry.
What should I do if I encounter payment issues?
We offer two contact methods to help resolve your issues: 1. Send a message through our in-app messaging system (processed within 48 hours) 2. For urgent matters, email us at andy@tarotap.com (processed within 24 hours)
Can I cancel my subscription anytime? Will I still have access to member features after canceling?
Yes, you can cancel your subscription anytime. After cancellation, your member benefits will remain active until the end of your current subscription period.
What should I do if I forgot my password?
If you forgot your password, you can click the password reset page to reset it.
How do I cancel my subscription?
After subscribing, you can find the Subscription Management section in your member page to cancel your subscription at any time.
Will subscription price changes affect me?
Price changes do not affect existing members. As long as you maintain your subscription without interruption, you can continue to renew at your original price. However, if you cancel and resubscribe later, you will need to subscribe at the new price.
How do I change my subscription plan?
If you want to switch between monthly and annual plans (or any other plan changes), you can cancel your current subscription, wait until it expires, then subscribe to your desired new plan.
More AI Tarot Features
Experience the latest 2025 online tarot card drawing system and tarot divination tests